Responsible Gambling Policy – Playfina Casino

To help players maintain control, Playfina Casino offers Personal Limits, allowing you to set restrictions on deposits, losses, wagers, and gaming sessions. You can activate these limits through our support team at support@playfina.com or via live chat.

1. Deposit Limit – Restrict the amount you can deposit daily, weekly, or monthly.
2. Loss Limit – Set a cap on your losses within a selected timeframe. The loss is calculated based on the initial deposit and not winnings. For example, if you deposit €50, set a €10 loss limit, and later win €1,000, you may still lose more than €10 as the limit is based on the original deposit amount.
3. Wager Limit – Control the total amount wagered over a day, week, or month.
4. Cooling-Off Limit – Set a temporary break from gambling for a specific period. While this limit is active, you will not be able to deposit funds or participate in promotions, but you may still withdraw any remaining balance. Once the set period expires, your account will be automatically reactivated.
5. Self-Exclusion – Choose to fully restrict access to your account for a set duration. During this period, you will not be able to log in, deposit, or withdraw funds. All promotional access will be suspended until the self-exclusion period ends.
6. Session Limit – Set a restriction on the amount of time you can spend playing. The limit takes effect immediately, and once reached, you will be automatically logged out of your account. The session duration can be set anywhere between 6 minutes and 1,000,000 minutes.
   
   

Any reduction in limits takes effect immediately, while increases require email confirmation and will only be applied after the existing limit expires to prevent impulsive changes.